Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.
1. Collection activities
- Actively monitor Performance of phone collection team, have a plan to work with Supervisors and Team Leaders to accomplish targets.
- Ensure all customer complaints are controlled, handled ly, rectified and have a comprehensive view from which to take timely actions in controlling the behavior of compliance staff.
- Create the most effective debt collection ideas based on different customer segments, debt groups, and so on.
- Ensure collection operations are carried out in accordance with approved regulations, policies, and procedures.
- Create, refine, and maintain the effectiveness of debt collection regulations, policies, and procedures.
- Participating in the development of new systems and projects that necessitate Collection collaboration.
- Collaborate with other departments to develop a good call system.
- Manage and follow up on recruitment, training, and motivation to help Collection Department achieve maximum efficiency.
- Provide team leaders/supervisor with orientation and training as needed.
- Assist in the development of plans to develop talented staff with related departments.
5. 3P Agency management
- Establish the cooperation with 3P Agency in the market
- Work and evaluate the efficient performance as well support to solve the issues related operation from 3P agency raising up
6. Collection Support
- The main point of contact for the Departments' inquiries on debt collection and support
- Ensure that the administration of the department's operations complies with approved regulations, policies and procedures
- A Bachelor's degree or higher in Banking, Business or other related
- At least 5 years of experience managing tasks related to Debt collection in financial company/bank including at least two years in management experience.
- Clearly understand the functions, tasks, and roles of Debt Collection in the Finance Company and develop the overall necessary and accurate consumer credit debt collection criteria.
- Having skills in leadership, teamwork and management (recruiting, training, mentoring, evaluating, motivating…)
- English proficiency required for the position
- Knowledge of Microsoft Office (Work, Excel, Power point)
|Job Title||Location||Salary||Expired Date|
|Location: Ho Chi Minh||Salary: Competitive||Expired Date: 22/04/2023|
Thực tập sinh Hành chính - phòng CSKH ( Hỗ trợ dấu mộc và Phụ cấp )
|Location: Ho Chi Minh||Salary: 2 Tr - 2,2 Tr VND||Expired Date: 30/04/2023|
Nhân Viên Tư vấn Trả Góp tại Hồ Chí Minh (Tuyển gấp)
|Location: Ho Chi Minh, Southern region||Salary: 7 Tr - 15 Tr VND||Expired Date: 15/04/2023|
Nhân Viên Hỗ Trợ Kinh Doanh (Sales Support)
|Location: Ho Chi Minh||Salary: 8 Tr - 12 Tr VND||Expired Date: 15/04/2023|
Finance Planning & Analysis Deputy Manager
|Location: Ho Chi Minh||Salary: Negotiable||Expired Date: 31/05/2023|
GIÁM SÁT ĐÀO TẠO VÀ PHÁT TRIỂN (Phòng Thu hồi nợ)
|Location: Ho Chi Minh||Salary: Competitive||Expired Date: 30/04/2023|
Cộng Tác viên Chăm Sóc Khách Hàng Qua Tổng Đài
|Location: Ho Chi Minh||Salary: 8 Tr - 12 Tr VND||Expired Date: 31/03/2023|
Senior Data Analyst
|Location: Ho Chi Minh||Salary: Negotiable||Expired Date: 31/03/2023|
Trưởng Nhóm Thu Hồi Nợ Qua Điện Thoại
|Location: Ho Chi Minh||Salary: Competitive||Expired Date: 31/03/2023|
|Location: Ho Chi Minh||Salary: Competitive||Expired Date: 14/04/2023|
By joining our Talent Network you have not officially applied to a position.
Please apply now to become candidates for vacancies or continue update resume.