Collection Analysis Supervisor

1. Strategy:

• Proposing improvement measures for collection quality, developing new collection strategies, and restructuring the department.
• Closely monitor the collection process, identify and predict potential risks or unusal developments in collection, and devise appropriate solutions to minimize risks during the customer collection process.
• Ensure operating in accordance with the approved regulations, policies & procedure.
• Regularly review, update, and supplement internal work processes, regulations, instruction, information systems to keep up with actual circumstances.
• Collections operational activity analysis & collections performance and operations forecast

2. Report

• Establish a reporting mechanism and periodic analysis to monitor operations, report collection results of each BU and determine periodic incentives.
• Build a reporting and analysis system to update to BOD ly and contribute to appropriate handling and adjustment of Collection Dept.
• Participate in building an annual collection budget and plan, allocating collection target for each BU to achieve the best collection results.

3. Others

• Participate in department projects to improve collection operations efficiency as required.
• Undertake other tasks assigned by Line manager.

Education level, certification:

• Bachelor's degree or higher, preferably in economics or finance.

Experience, Skill:

• At least 3 years of experience in financial reporting and analysis or data management. Experience in debt collection preferred.
• Excellent strategic vision and problem-solving skills.
• Excellent data processing and analysis skills.
• Good communication skills, ability to present ideas clearly and persuasively.
• Very strong and solid working experience in Reporting Platform, Data Warehousing and Power BI tools, SQL or Python…

Individual Characteristics:

• Ability to work independently and in a team.
• Honest, straightforward, and highly responsible.